As America becomes increasingly more diverse, the U.S. workforce should do the same.
Successful diversity management leads to a positive workplace, one where employers value similarities and differences among their workers. By increasing its staff diversity, companies are better able to serve an ever-expanding customer base.
Diversity management comes with its own set of challenges, and diversity alone does not drive inclusion. Leaders need to ensure team members have the freedom to speak up, take advice, provide input and share credit for team success.