IRS seeks feedback on customer service this week

April 12, 2023

After announcing its plans for the influx of $80 billion over 10 years, a volunteer group with the IRS is holding several public meetings this week via teleconference to hear suggestions on how to improve customer service.

The meetings of six committees under the Taxpayer Advocacy Panel (TAP) started Tuesday, April 11, with the Taxpayer Assistance Center Improvements and the Tax Forms and Publications project committees.

The Special Projects and the Taxpayer Communications Project committees meet Wednesday, and the Notices and Correspondence and the Toll-Free Phone Lines project committees meet Thursday. Get the details.

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